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Submit Payment Proof
Have you already made the payment? Send the request so we can confirm your booking as quickly as possible.
Support Center
Submit your payment proof or request a refund.
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Request a Refund
Need to cancel your booking? Submit a refund request and we will review it according to our refund policy.
Frequently Asked Questions
How long does refund processing take?
In most cases, refund requests are reviewed within 5 business days, depending on the payment method and documentation.
Which payment methods do you accept?
We accept bank payments and other methods agreed during the booking process. For final confirmation, please refer to your invoice.
When should I submit payment proof?
As soon as possible after making the payment. This helps us speed up verification and booking confirmation.
Can I receive a full refund?
This depends on the cancellation timeline, booking terms and the policy of the specific event. Each case is reviewed individually.